Privacy Policy

 

Who are we?

References in this Security and Privacy Policy to “we”, “us” and “Venetia Studium Srl” are toVenetia Studium Srl , registered office S.Marco 2425 , 30124 Venice Italy

Our websites addresses are:

https://www.fortuny.shop
https://www.fortuny.us
https://www.fortuny.uk
https://www.fortuny.it

Our Privacy Promise

Your privacy is of upmost importance to us. Any of your personal details will only be used by Venetia Studium Srl and our carefully selected third party partners to ensure that we deliver an excellent service to you, and to process and deliver your order and maintain your account with us.

How do we use your information?

Any personal information we collect from you will be used in accordance to D. lgs. 30/06/2003, N. 196.. The details we collect will be used to:

Process your order and communicate with you about the goods or services you have ordered from us (your details may be passed on to a third party for them to supply or deliver products you have ordered and we may retain your details for a reasonable period of time after you have completed the transaction in order to fulfill any contractual obligations such as refunds, guarantees etc).
Process payments and prevent fraudulent transactions (we may retain your details (including your credit/debit card information) for these purposes for a reasonable period of time and we may pass your details to a third party to carry out these functions).
Update our records and maintain your account with us.
Recommend offers and merchandise that may be of interest to you, where you have consented to be contacted for such purposes.
Improve the content and appearance of our website or catalogues, to ensure that content from our website and our catalogues are presented in the most effective manner for you.
Comply with our legal requirements.
Assess and process your job application (we may retain a record of your information for a reasonable period of time following the end of our recruitment selection process for administration purposes).

With a view to understanding our customer’s needs better, we will, with your permission, retain the information you have provided us and the details of any purchases you have made to enable us to offer products and services that are likely to be of interest to you.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

How we collect your information?

We may collect and process your information as follows:

Information that you provide by filling in forms on our website or shop for transactional, employment or any other purposes.
Details of transactions you carry out through our site or when telephoning us and of the fulfillment of your orders.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of your visits to our website and the resources that you access.

Disclosure of your information

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal details to the prospective seller or buyer of such business or assets.
If Venetia Studium or substantially all of its assets are acquired by a third party, in which case personal details held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal details in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Venetia Studium Srl, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Keeping in Touch with Venetia Studium Srl and Your Rights

At Venetia Studium Srl we want to keep you up to date with information about new ranges, special offers and improvements to this site. If you decide you do not wish to be contacted by us, you can request that we stop using your information and that we stop mailing information to you, by emailing us on info@venetiastudium.com and informing us so.

If you no longer wish to receive e-mails from us, each email we send contains a simple, automated way for you to request that we stop. If you wish to do this, simply follow the instructions at the end of any email. You may continue to receive mailings which are already on route to you for a short period of time while your request is being processed.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal details to these websites. We will not keep your personal information processed by us for any purpose or purposes for longer than is necessary for that purpose or for those purposes.

Security Policy

Security of our website is of up most importance to us. Our site uses software to provide high level SSL encryption technology . There are two simple ways to check if a page on our website is secure; firstly a small padlock sign will appear in the bottom bar of your browser and the ‘http’ will be replaced with ‘https’ in the browser address window. Although we use advanced security measures to protect your information against loss, misuse and alteration, as is the case with all computer networks linked to the internet, we cannot make absolute guarantees over the security of the information you provide over the internet and as such we cannot be held responsible for it.

Please note that e-mail correspondence is free format text and cannot be encrypted, therefore it is not a secure means of communication. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Changes to our Security and Privacy Policy

Any changes we may make to our Security and Privacy Policy in the future will be posted on this page.

Contact

Questions, comments and requests regarding this Security and Privacy are welcomed and should be addressed to Venetia Studium Srl – S.Marco 2425, 30124 Venice – Italy info@venetiastudium.com

WPML

WPML uses cookies to identify the visitor’s current language, the last visited language and the language of users who have logged in.

While you use the plugin, WPML will share data regarding the site through Installer. No data from the user itself will be shared.

Nextend Social Login

What personal data we collect and why we collect it

Nextend Social Login collects data when a visitor register, login or link the account with with any of the enabled social provider. It collects the following data: email address, name, social provider identifier and access token. Also it can collect profile picture and more fields with the Pro Addon’s sync data feature.

Who we share your data with

Nextend Social Login stores the personal data on your site and does not share it with anyone except the access token which used for the authenticated communication with the social providers.

Does the plugin share personal data with third parties

Nextend Social Login use the access token what the social provider gave to communicate with the providers to verify account and securely access personal data.

How long we retain your data

Nextend Social Login removes the collected personal data when the user deleted from WordPress.

Does the plugin use personal data collected by others?

Nextend Social Login use the personal data collected by the social providers to create account on your site when the visitor authorize it.

Does the plugin store things in the browser?

Yes, Nextend Social Login must create a cookie for visitors who use the social login authorization flow. This cookie required for every provider to secure the communication and to redirect the user back to the last location.

Does the plugin collect telemetry data, directly or indirectly?

No

Does the plugin enqueue JavaScript, tracking pixels or embed iframes from a third party?

No

WooCommerce

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

We accept payments through Stripe. By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

WPML Media Translation

WPML Media Translation will send the email address and name of each manager and assigned translator as well as the content itself to Advanced Translation Editor and to the translation services which are used.

WooCommerce Multilingual

WooCommerce Multilingual will use cookies to understand the basket info when using languages in domains and to transfer data between the domains.

WooCommerce Multilingual will also use cookies to identify the language and currency of each customer’s order as well as the currency of the reports created by WooCommerce. WooCommerce Multilingual extends these reports by adding the currency’s information.

WPML Translation Management

WPML Translation Management will send the email address and name of each manager and assigned translator as well as the content itself to Advanced Translation Editor and to the translation services which are used.

WPML String Translation

WPML String Translation will send all strings to WPML’s Advanced Translation Editor and to the translation services which are used.

WP Smush

Smush sends images to the WPMU DEV servers to optimize them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers.

Smush uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.

Smush uses a third-party email service (Drip) to send informational emails to the site administrator. The administrator’s email address is sent to Drip and a cookie is set by the service. Only administrator information is collected by Drip.

MailChimp for WooCommerce

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy here.

YITH Plugins

What we collect and store

YITH WooCommerce Live Chat

Note: the plugin uses Firebase Realtime Database to which a DPO has to be assigned.

Through the chat popup available on the website pages, users can get in touch with an operator or send an offline message.

Whenever a chat conversation is started, the following data will be stored: username, email address and client IP address. They will be temporarily stored on Firebase (please, refer to Firebase Privacy Policy for more details).

When the chat session ends all will be removed from Firebase and will not be stored anywhere.

YITH WooCommerce Review Reminder

During the checkout, customers can express their consent to receive a review reminder about the product(s) they’ve purchased.

If they agree, an email will be scheduled and sent in the following days after the order is completed.

If they deny, the email address provided by users during the checkout and, if registered to the site, their ID, will be logged into a dedicated table in the database to prevent they receive any reminders.

YITH WooCommerce Wishlist

While you visit our site, we’ll track:

  • Products you’ve added to the wishlist: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns.
  • Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store’s staff

We’ll also use cookies to keep track of wishlist contents while you’re browsing our site.

Who on our team has access

YITH WooCommerce Review Reminder

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• the list of scheduled emails

• the list of all email addresses that do not want to receive review reminders

YITH WooCommerce Wishlist

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Wishlist details, such as products added, date of addition, name and privacy settings of your wishlists

Our team members have access to this information to offer you better deals for the products you love.